As we’ve moved to utilize services from a collection of digital, cloud-based service providers, we have become more reliant on usernames and passwords, along with various forms of second–factor authentication. The stakes in authentication are high, as the process serves as a gateway to valuable data used to access both workplace and personal services. Regardless of how secure the services may be, the weakest link – and target point for hackers – is often the username and password. After all, a chain is only as strong as its weakest link.
More and more people are comfortable accessing the things they need online, from booking a vacation, banking, shopping, streaming videos and registering a business conducting business digitally has become the preferred method of interacting.
Verification of identity is an important step in any of those transactions. This verification can be handled in a variety of ways, from an email with a link to click, or an SMS code right down to selfies and scanning of ID documents.
We are living through a digital revolution that is changing the world with new technologies.
The explosion of new technology such as artificial intelligence; the emergence of big data; the growth of data science and robotics; these are all building on each other to impact our lives.
It’s been 28 years since Estonia restored its status as a sovereign nation. In that time, it has made incredible leaps and bounds and is now considered a world leader in digital government services.
That’s a far cry from its humble beginnings following Soviet occupation when, in 1991, Estonia had little technology. Less than half its population even had a telephone line. But the country decided to focus on Information Technology and the Internet as the cornerstones of its new economy.
Like many other aspects of our lives, our health and health care are going through a digital transformation. As we all become more accustomed to conducting business online, such as banking and shopping, we should also be prepared to manage our health digitally. Digital health is the next step in our online evolution.
As governments look to change the way they serve citizens,they are also looking to find ways that digital government transformation saves money. There are a number of goals that pave the path to digital transformation. These include simpler processes, more openness, and a greater focus on the end user rather than government itself.
But it’s also proving true that governments can save money by transforming their service delivery. With the consistent financial pressures faced by governments everywhere, cost savings are an added incentive to digitizing government service delivery.
By definition Identity Assurance in the context of federated identity management is the measurement of certainty that an individual, organization, or device is who or what it claims to be. Generally speaking, this degree of certainty is built through a Trusted Digital Identity Acceptance Policy that will Verify and Validate Identity claims.
Many Canadians are still uncertain what “digital government” means and what a move to digital government can do for them. The concept of digital government in Canada is pushing government officials to understand the opportunities presented by technology and how it can help them meet the needs of citizens and improve the lives of the public they serve.
Now more than ever, government faces fiscal challenges, so technology provides an opportunity to look at delivering public services more effectively, and at a lower cost.
Going digital can help government deliver services better and far more cost effectively. Digital is also the way many of us, as well as future generations, are used to doing business.
Federated identity management (FIM) and single sign-on (SSO) are not synonymous — Federated Identity Management provides single sign-on, but SSO does not give you FIM. This is an important distinction.
Single Sign-On allows users to access multiple services with a single set of login credentials.
Worldwide there is a growing trend towards protecting the data and privacy of users when interacting with organizations through digital channels. The GDPR, for example, is European Union regulation that will safeguard the data and privacy of its citizens. Some of the most challenging requirements of the trend towards these new forms of regulation centre around the need to collect consent from end users before obtaining and making use of their personal data.
An interesting innovation paper that explores how the advance of internet and information communications
technology (ICTs) can have a significant impact on the application of the democratic process and
explains how digital identity authentication and proof of residency are employed to ensure
authenticated engagement. This paper shares the experience and learnings of DIACC Member
As public-sector organizations strive to become entirely digitized, adopting a low-code approach can save time and costs. More importantly, it can ensure that all creative minds in an organization are working together to accelerate digital transformation.
After the announcement of the UK government’s Digital by Default Service Standard, it could have been concluded that the public sector was facing its greatest challenge of a generation. In the years since the pressure has only increased, and the subsequent challenges have been vigorously felt.
Despite the digital imperative presented by both citizen demand and government strategy, government agencies have been either slow to respond or have had limited success in implementing digital transformation projects. In some cases, this is a symptom of IT project issues that are often encountered by a government (e.g. project spending overruns, poor outcomes); however, it is important to note that four areas are key to achieving the desired outcomes.
The ability for governments to deliver a secure, consistent and valued service in the digital space is not easy. Add to that the growing expectations of citizens and government technology leaders are more often playing catch up than being able to think and deliver strategically. The following is a list of the top technologies that can enable greater efficiencies and improved Service Delivery.